Eskom officials go beyond the call of duty

GUARDIANS: Phalaborwa Eskom's guardians with Customer relations Manager, Thomas Ceko at Lulekani shopping complex geared up to give exceptional service to customers.

Going the extra mile in taking the business to the people in the area, Eskom customers were assisted with their damaged or lost cards and were issued with new cards.

An Ecstatic customer receiving an umbrella from Customer Service Representative, Avy Mashego.

Furthermore, customers whose meter numbers were not registered were helped on site by having their meters registered and are now able to buy electricity at any place where Eskom electricity is sold, including online.

“This is a pilot project which has just commenced and will be spreading it to other areas in the Mopani District,” said Thomas Ceko, Customer Relations Manager

Customers are urged to be on the lookout for illegal connections and those who would tamper with meters.

Phumzile Diphare educating customers on the safe use of meter box.

These are criminal acts which rob communities of a stable electricity supply.

Should the community witness such acts, we urge them to send an anonymous SMS to crime line on 32211 to report them.

For any other electricity related enquiries, the public should call the Eskom contact center on 08600 37566.

 

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